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Tournament Satisfaction Survey
Tournament Survey
Play It Forward Sportz is continually looking for ways to improve your team's tournament experience. Your feedback will assist us in these efforts. Thank you for taking the time to complete our survey.
1. Overall, how satisfied were you with the event you participated in, hosted by a member of the Play it Forward Sportz team?
*
Very Satisfied
Somewhat Satisfied
Neither satisfied nor dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
2. Which of the following words would you use to describe the tournament ? Select all that apply.
*
Organized
High Quality
Well Advertised
Good value for our money
Easy to find and register for events
Conveniently Located
Friendly Staff
Director keeps you well informed about events and changes to events
Disorganized
Overpriced
Difficult to Register for events
Average Quality
Poor Communication
3. How responsive were we, prior to the event, to questions about the tournament?
*
Extremely Reponsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable - I haven't asked any questions
Overall, how would you rate the Umpires at the tournament?
*
Above Average
Average
Below Average
5. Please use the comments below to explain your answer in question 4. Select all that apply
*
Controlled the Game
Approachable (not bigger than the game)
Acted and Dressed Professionally
Knowledgeable about the rules (able to explain when asked)
Provided a consistent strike zone
Was not in control of the game
Was not approachable
Did not act and/or dress professionally
Did not have a good knowledge of the rules
Inconsistent and/or poor strike zone
6. Please use the space below to recognize a specific Umpire (positive, negative or both) for their performance. Give a brief description of why you are naming them specifically.
7. Which of the following words would you use to describe your t-shirt pre-order/purchase process? Select all that apply.
*
Organized
Well Advertised
Easy to navigate pre-order website
Good value for my money
Convenient
Staff was available and responsive to questions
Overpriced
Unorganized
Didn't know you could pre-order shirts
Website is confusing
I didn't order a t-shirt
If you would like to enter your team name, your team will be entered into a drawing to receive a complimentary BOWNET. NOT REQUIRED
Please contact us at
[email protected]
, 217-840-7929 or Jenn
[email protected]
, 618-927-6534 with any questions.
8. How long have you been participating in our tournaments?
*
1 year
2 years
3 years or more
This is our first year
9. What did you like/dislike about your tournament experience? Please provide any comments, suggestions, questions, or concerns that will assist us in improving your team's experience?
10. Please identify which tournament director hosted the event you are referencing in this survey.
*
Select
Lori Strode
Jenn Gallo
DeVane Williams
Dusty Rhodes
James Isaacs
Mike Berry
Robbie Reeder
Aaron Friederich
Aaron Hoerchler
Charleston Chill
Future Champions
Jon Sullivan
Kenny Keener
Lady Roughnecks
Mike Starwalt
Nate Wheatley
Randy Gibson
Rusty Johnson
Trisha Grass
Other
10. Please identify which tournament director hosted the event you are referencing in this survey.
11. Lodging Information: Did any members of your team, coaches or fans stay in a hotel while participating in the tournament? If so, please annotate the name(s) of the hotels and how many rooms were booked.
*This information is key to park districts receiving a portion of the hotel tax to improve their facilities. Your information will help to justify the need.
If you are human, leave this field blank.
Submit Tournament Satisfaction Survey
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